1. Introduction
1.1 This Privacy Policy and the terms and conditions contain herein (the"Privacy Policy") apply to website www.wekaya.ae (the “Website”) which is owned and operated by The Medical & Hazardous Waste Company (WEKAYA) LLC, an entity established in the Emirate of Sharjah, United Arab Emirates ("we", "us" or "our"). References to "you", “User”, "your" and "yours" are references to the person(s) accessing the Website.
1.2 This Privacy Policy together with the Terms of Use set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
1.3 Your use of the Website indicates that you have read, understood and unconditionally accepted the provisions in this Privacy Policy, and such acceptance constitutes your legally binding acceptance of all terms and conditions set out in this Privacy Policy. If you do not accept the terms of this Privacy Policy, please discontinue accessing, viewing or otherwise using the Website or any of the Services (as defined in the Terms of Use) immediately.
2. Collection
2.1 We may collect the following information about you through the Website:
a) Personal data that you voluntarily provide us when you register for or interact with any other Users through the Website or the Services.
b) Personal data containing your name, email address, contact information, job title, or any other information you provide us.
2.2 From time to time, we may also obtain personal data from other sources as follows:
a) Names and contact details of persons authorized by you who may be added as additional account users under your existing account; and
b) Names and contact details of prospective Users from third party data providers and/or public sources, such as social networks, other Websites and online sources.
2.3 Your failure to provide necessary personal information when requested may result in the Services not being available to.
3. Disclosure of Information
3.1 We may disclose:
a) Any information that we gather about you (other than financial data which will be disclosed to the payment gateway service providers) to third parties for the purposes of providing you the Services.
b) Your personal information to third parties, when we believe in good faith that it is required to do so by law.
c) Your personal data if we are under a duty to disclose or share such data in order to comply with any legal obligations or in order to enforce or apply our Terms of Use and Privacy Policy and other relevant agreements, but we will endeavour to minimise such disclosure to only that reasonably necessary and, where possible, to provide you with notice of such disclosure; and/or
d) Your personal data to protect our rights, property, or safety and the rights, property or safety of the Users and any third party we interact with through the Website, as permitted under the applicable laws.
3.2 We maintain strict security standards and procedures with a view to preventing unauthorized access to your data. We use SSL certificate and other relevant protection mechanisms to protect your financial information, that encrypt your financial information and protects it during transmission over the internet.
4. Use
4.1 We may use the personal information we collect:
a) To verify your identity and assist you if you forget your password or login details for any of the Website.
b) To assist in providing the Services requested by you.
c) To provide further information to you about other Websites and the Services or which we consider may be of interest to you.
5. Storage
5.1 We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorized way, for the duration of your use of our Services.
5.2 We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
5.3 We have processes in place to deal with any data breach. We will notify you and any applicable regulator of a data breach where we are legally required to do so.
5.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website, therefore any transmission remains at your own risk. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorized access.
5.5 Your personal data may be stored or transferred to a place outside the European Economic Area ("EEA") and it may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing.
5.6 Your personal information will be deleted on one of the following occurrences:
a) Deletion of your personal information by you; or
b) Receipt of a written request by you.
5.7 We will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this Privacy Policy.
5.8 All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
6. Your rights
6.1 If you live in the EEA, or a similar international area, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws.
6.2 If you wish to exercise any of the below rights, please contact us at info@wekaya.ae so that we can consider your request in accordance with applicable laws:
a) You have the right not to provide or withdraw your consent at any time.
b) You may have the right to access the personal data that you provided us.
c) You may have the right to the erasure of personal data that we hold about you.
6.3 You may have the right to request that we stop processing your personal data or to not send you marketing communications.
6.4 You may have the right to require us to correct any of your personal data.
7. Correcting and Updating Information
We offer you the ability to correct or change the information collected at any time and as often as necessary. If you have any questions about this Privacy Policy, please contact us by sending an email to info@wekaya.ae.
8. Amendments
We reserve the right to amend or change the contents of the Website, including this Privacy Policy at any time, by posting such changes on the Website. It is your responsibility to familiarize yourself with the Privacy Policy regularly to ensure that you are aware of any changes. The most current version of this Privacy Policy will be available on the Website and will supersede all previous versions of this Privacy Policy. Your continued use of the Website following the posting of any such changes will constitute your acceptance of the revised Privacy Policy.
9. Contact
Any queries or comments about the Website or Privacy Policy should be directed via info@wekaya.ae to us.